The Portal uses specific statuses to show customers where their Shipping Plan (SP) is in your 3PL's receiving flow. Here's what each status means.
Shipping Plan Default Statuses
- Pending — the Shipping Plan has been created in the Portal.
- Canceled — the Shipping Plan has been canceled in the Portal.
- Closed — all physical inventory for the Shipping Plan has been received.
Your 3PL may also create custom Shipping Plan statuses, such as:
- Arrived — the Shipping Plan has been delivered to the inbound facility and is queued for processing.
- Receiving — the Shipping Plan is being processed by the receiving team.
- Needs Attention — the Shipping Plan is non-compliant or blocked and can't be received. Contact your 3PL to find out how to clear this status.