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Shipment Report

The Shipments Report is the best way to export and review your shipment costs and profits. This article covers the information available in the report and a few best practices for using it.

How to open the Shipments Report

1. Log in to the Portal and select Orders from the left-hand menu.

2. Click Reports > Shipments.
Orders menu showing Reports and Shipments options

3. The Shipments Report opens. From here you can apply filters to find the information you need and export the report.

Shipments Report page

What the Shipments Report shows

The report calculates the cost you (the merchant) are charged on orders shipped by your 3PL within the selected time frame.

The report takes up to 24 hours to calculate. Orders shipped by other fulfillment centers aren't included here — view those on the Orders Shipped tab or in your sales channel.

Each shipment includes:

  • Order Number and Shop — Manual orders are labeled in the Shop column
  • Warehouse — where the order shipped from
  • Zone — where the order shipped to
  • Shipping Cost
  • Weight and Size of the final package
  • Ship Date and Shipping Method
  • Shipping Carrier with a tracking link
  • Shipping Label PDF

Shipments Report term definitions

  • Total Shipments — number of individual labels created for shipped orders
  • Total Items Shipped — number of individual units shipped
  • Distinct Items Shipped — number of distinct SKUs shipped
  • Customer Cost — total cost to the customer for shipped orders

Pro Tip

Need finer detail? Use the Shipped Items Report to search shipments by SKU.